Delivery may take within 10 to 14 business days within West Malaysia and East Malaysia after we accept the order (either by deposits or full payment), but subject to the stock availability, delivery location and size of the product.
Once we receive the confirmed order from our sales advisors, we will inform customers about the order received via WhatsApp on the next business day after the sales order is received. Our logistics department will contact each customer by phone call to confirm the date of delivery before we deliver.
All deliveries must be signed upon receipt of the product. All customers are responsible to check the product after the delivery and make sure the products are in good condition.
It is necessary for all customers to provide a complete and valid shipping address where someone is available to receive and acknowledge the package.
Please be reminded that all confirmed deliveries are NOT ALLOWED to change on the day of delivery. If there is any case that leads to a second delivery arrangement, additional delivery costs are chargeable.